Tuesday, 25 November 2008

Notes for Session 8 (by Ali)

Notes on video conferencing Date: 19/11/08

First Groups
Started by setting up a video conference between two groups, it began with some expected flaws due to lack of experience in conferencing and using the technology. Eventually one of the parties took lead which helped a lot with moving the conference along. There were still some communication breakdowns due to language barriers or perhaps more importantly speaking out of turn, this occurred mainly because most likely neither group had ever been in a conference before therefore they weren’t aware how it should be organised to ensure a smooth conversation with the other party. This caused each group to speak out of turn, even amongst their own group members, which caused major problems for both groups to get their points across and come to a proper agreement. Finally at the end of the meeting it came to a rushed agreement that most probably left both parties somewhat unsatisfied with the end result of the conference.

Second Groups
Main topic was learning more about the other company. There were some positive points from this group; to start with each group member for both groups introduced themselves stating their names and role in the company, this could be really useful when one party has a technical question for the other party, so they would know who to ask the question from. That was the only real improvement with this group, their main issue came up when one of the group tried to upload a presentation for the group, it was well organised however due to the lack of experience using the technology they weren’t able to successfully upload it. The cameras were focused on the presentation screen which was highly inefficient and waste of the technologies capabilities.

Third Groups
Finally the third group did really well. They learnt a lot from previous meetings and used the information well. To begin with a leader was chosen for each group to take control of the meeting then everyone was properly introduced and the meeting was well on its way. Both were more passive therefore less disagreements which helped them to come to more agreements, which made it a more successful meeting. Very little confusions occurred in terms of which group member turn is it to speak, and all these factors combined allowed for a more fluent conversation and some conclusions were reached. However one of the issues with this meeting was the lack of involvement from the other group members, it was mainly between the two leaders of the groups, and in a conference input from party members is essential to show a level unity.

No comments: